Refund & Cancellation Policy
Effective Date: May 12, 2026
This Refund & Cancellation Policy outlines the terms governing cancellations, refunds, subscriptions, consultations, digital services, and related payments made through FEDIBLE (“FEDIBLE”, “we”, “our”, or “us”).
By purchasing or subscribing to any FEDIBLE service, users agree to this Refund & Cancellation Policy.
1Scope of Policy
This policy applies to:
- Financial consultation bookings
- Advisory sessions
- Subscription plans
- Digital products and reports
- Educational courses
- Paid financial tools or services
- Any online payments made through FEDIBLE
2Consultation Cancellation Policy
2.1 Cancellation by User
Users may request cancellation of a booked consultation subject to the following conditions:
Eligible for Refund:
- Cancellation requested before confirmation
- Duplicate bookings or accidental payments
- Technical errors in transactions
Non-Refundable:
- Missed consultations (No-show)
- Cancellations after confirmation
- Completed consultation sessions
2.2 Rescheduling
Users may request to reschedule consultations depending on advisor availability. FEDIBLE reserves the right to approve or deny requests and limit the number of reschedules permitted.
3Subscription Cancellation
Users may cancel subscriptions at any time. However:
- Cancellation stops future billing only
- Current billing cycle charges are non-refundable
- Access remains active until the end of the subscription period
FEDIBLE may modify subscription pricing or plans with reasonable notice.
4Digital Products & Courses
Due to the nature of digital content, the following are generally non-refundable once accessed, downloaded, or delivered:
- Financial reports
- Personalized plans
- Downloadable resources
- Educational courses
- Templates and tools
- Premium digital content
Refunds may only be considered in exceptional circumstances at FEDIBLE’s discretion.
5Failed or Duplicate Transactions
In cases involving duplicate payments, technical failures, or incorrect processing, users may contact FEDIBLE for verification and refund assistance.
Approved refunds for such transactions will typically be processed within a reasonable timeframe.
6Refund Processing Timeline
- Refunds will be initiated to the original payment method
- Processing timelines may vary depending on banks and payment providers
- FEDIBLE is not responsible for delays caused by financial institutions or payment gateways
7Non-Refundable Situations
Refunds will generally not be provided for:
- Completed consultations
- Partial use of subscription services
- User dissatisfaction based on market outcomes
- Delays caused by user unavailability
- Failure to attend scheduled sessions
- Services already delivered or consumed
8Cancellation by FEDIBLE
FEDIBLE reserves the right to cancel consultations, reschedule sessions, or refuse service in cases involving technical issues, operational reasons, violation of Terms, or fraudulent activities.
Where applicable, users may receive refunds or rescheduling support at FEDIBLE’s discretion.
9Chargebacks & Payment Disputes
Users are encouraged to contact FEDIBLE before initiating payment disputes or chargebacks. Fraudulent chargeback activity may result in account suspension or termination.
10Limitation of Financial Liability
Refund eligibility is limited strictly to the terms mentioned in this policy and does not extend to financial losses, investment losses, market-related outcomes, or user financial decisions.
11Policy Modifications
FEDIBLE reserves the right to modify or update this policy at any time. Updated versions will be published on the website and mobile application.
12Contact Information
FEDIBLE
Startup Park, Madiwala,
Bangalore, Karnataka, India